“Flexibility. It’s something I truly believe in. I strongly believe that it should always be members that pick and choose how they want to be serviced. Not the other way around.”

Harry is a generalist who works with a wide array of small and mid-sized businesses that need advice on cash flow or borrowing to fulfill their operational goals. Known for his proactive and accommodating approach, Harry assists business owners by anticipating their needs and managing workflows, guiding them towards greater success.

Languages spoken: English, Mandarin

Areas covered: 41st Avenue, West Broadway, Main and West End

“Everyone’s situation is unique. It is my job to offer you personalized and flexible solutions that go above and beyond the service you’ll get from traditional banks.”

Gonzalo has worked in the financial services industry since 2010. He specializes in providing business financing options and cash management solutions to small business owners, and insists on getting to know members thoroughly so that he has a solid understanding of their needs.

As someone who has dabbled in entrepreneurship, Gonzalo understands the challenges faced by small business owners in wearing many hats and trying to set up a proper business structure. When requested to, he helps members by connecting directly with their lawyers and accountants to work out the fine details, leaving members with more time to run their business.

Languages spoken: English, Spanish, Portuguese, Italian

Areas covered: North Burnaby, Brentwood, Port Coquitlam, Willoughby and South Burnaby

“Helping to achieve dreams and goals – I’m here to collaborate with you to achieve your success.”

With over a decade of banking experience, Dustin has a proven track record helping diverse business owners drive their success. Tailored advice and solutions supported by knowledge and a deep understanding of their needs - Dustin works to create confidence and peace of mind for his members.

Languages spoken: English, Cantonese, Mandarin

Areas covered: Metrotown, North Burnaby, Graveley, Port Coquitlam, Guildford

“Everyone’s needs should be listened to and taken care of. I feel rewarded when I see a business growing and performing well, just like all my member business owners do.”

Since 2018, Betty has worked closely with small business owners in multiple industries providing business financing or cash management solutions that help their businesses grow. An active listener, Betty invests the time to understand your concerns, to support, to address challenges, and find the right solution for you.

Languages spoken: English, Mandarin

Areas covered: West Richmond, Fraser, Edmonds, Brentwood

“As a Business Relationship Manager, I seek to understand the nature of your business and offer tailored solutions that will help your business grow.”

Navir is a collaborator with you, providing clear communication and updates each step of the way. By seeking to understand the structure of a member’s business, he provides banking solutions specific to your needs. Navir takes pride in being the first point of contact when it comes to your business banking needs.

Languages spoken: English, Punjabi

Areas covered: Cloverdale, Aldergrove, Abbotsford 

“I believe in working hard towards understanding and meeting the expectations of my members and empowering them to attain their financial goals.”

Onkar specializes in providing tailored solutions to his members through strong relationship building and business development skills. As a Small Business Relationship Manager with over seven years of experience, he shares a deep understanding of how small businesses operate, their needs and wants. Through his knowledge and experience, Onkar provides lending and investment advice to his members, and helps them develop their own financial strength.

Languages spoken: English, Punjabi, Hindi

Area covered: Fleetwood, 41st Ave, Nordel, New Westminster