Questions? We’re here to help.

Find an ATM

Gulf & Fraser cardholders have access to thousands of ATMs in Canada with THE EXCHANGE network. Find a surcharge-free ATM near you.

Download an app to help you find an ATM.

Find a branch

Use our branch map to find the Gulf & Fraser branch closest to you and see branch hours of operation.

Branch map

Holiday hours

See holiday hours

Contact Gulf & Fraser’s Privacy Officer

Email: privacyofficer@gulfandfraser.com

You can also write to our Privacy Officer at:

Attn: Privacy Officer
Gulf & Fraser
Suite 401 - 7300 Edmonds Street
Burnaby, British Columbia
Canada, V3N 0G8

Member Hub

Need to talk to someone about your finances? Representatives at our Member Hub are here to answer your calls!

Our Member Hub is open Monday to Friday from 7am to 7pm and on Saturday from 8am to 4pm.

Local	604-419-8888
Toll-free	1-866-736-4334

GFCU Savings members, click here for contact information

Telephone banking

Telephone banking is open seven days a week, 24 hours a day. Call us and we'll complete your transaction. Make sure you have your account number, branch number and five-digit security code handy before calling.

Local	604-419-7600
Toll-free	1-855-363-7600

Report a lost or stolen MemberCard

If your Gulf & Fraser MemberCard has been lost or stolen please connect with us right away.

Gulf & Fraser Member Hub	604-419-8888
Canada & USA	1-888-277-1043
International	1-306-566-1276

Collabria credit card services

MyCard Login	www.collabriacreditcards.ca
24/7 Canada and USA	1-855-341-4643
24/7 International collect	1-647-252-9564
Application inquiries	1-855-341-4643
Email	info@collabriafinancial.com

Report a lost or stolen Collabria credit card

Canada and USA	1-855-341-4643
International collect	1-647-252-9564

Complaints

If you have any feedback or concerns about service you’ve received from Gulf & Fraser, we would like to hear from you. Please visit Market Code of Conduct for more information.