Crystal Waugh
Assistant Branch Manager, Nordel Branch
Published: December 2020
Crystal Waugh is an Assistant Branch Manager at Gulf & Fraser’s Nordel Branch in Surrey, BC.
Can you describe your role at the branch?
My day to day looks like interacting with members helping them build their financial futures and working with my team to develop them and help them grow into their next future position.
What do you enjoy most about working here?
What I enjoy most is seeing the progression that my staff has made. So that’s them learning a new skill, being able to close an opportunity for the first time. Seeing their progression and their growth is what makes me continue to drive to do what I’m doing.
What opportunities has Gulf & Fraser given you so far?
I started as a service representative in 2012 at the Port Coquitlam location and I transitioned over to a Money Advisor about a year and a half later. I’ve been the Assistant Branch Manager for Nordel for just over two years. In that time, Gulf & Fraser has given me ample opportunities to expand my knowledge and my network with different opportunities. Currently I am part of the Minerva women’s leadership program. We go through this leadership journey together and support one another in learning how to coach and develop and work through this new world that we’re in.
I’ve been the president of IGNITE our internal young leader’s program which I’m very proud of and still try to stay active with to this day.