Commitment
Gulf & Fraser (“the credit union”) is committed to ensuring the confidentiality and privacy and protecting the personal information of all members and other individuals whose personal information is held or controlled by Gulf & Fraser.
Gulf & Fraser’s principles of privacy:
Accountability
Gulf & Fraser is responsible for personal information under its control and shall designate a Privacy Officer who is accountable for the credit union’s compliance with these principles.
Identifying purposes
The purposes for which personal information is collected shall be identified by the credit union at or before the time the information is collected.
Consent
The knowledge and consent of the individual are required for the collection, use, and disclosure of personal information, except in specific circumstances as described within this policy.
Limiting collection
The collection of personal information shall be limited to that which is necessary for the purposes identified by the credit union. Information shall be collected by fair and lawful means.
Limiting use, disclosure and retention
Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as permitted by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
Accuracy
Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
Safeguards
Personal information shall be protected by security safeguards appropriate to the sensitivity of the information. Gulf & Fraser will apply the same standard of care as it applies to safeguard its own confidential information of a similar nature.
Openness
Gulf & Fraser shall make readily available to individuals specific, understandable information about its policies and practices relating to the management of personal information.
Individual access
Upon request, an individual shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual is entitled to question the accuracy and completeness of the information and have it amended as appropriate on proof of inaccuracy.
Challenging compliance
An individual shall be able to question compliance with the above principles to the Privacy Officer accountable for the credit union’s compliance. Gulf & Fraser shall have policies and procedures to respond to the individual’s questions and concerns.
These principles are the basis for the credit union’s privacy policies and practices (the “Privacy policies and practices”), as set out below.