Monitoring your account with alerts
Monitoring activities in your account will ensure that you spot any incorrect or fraudulent transactions as soon as they occur. If your card has been skimmed (when the card's magnetic stripe and PIN are fraudulently copied by embedded devices at ATMs or point-of-sale devices) or unauthorized transactions have been made, you will want to catch this as soon as possible.
A great way to monitor your account is to sign up for Alerts through online banking.
Alerts allow you to receive email and/or text message notifications when various activities occur in your accounts. Alerts also help you better understand your finances and cash flow, organize your money and ensure that you have maximum control over your financial situation
Recommended Alerts.
In addition to service alerts you find helpful, Gulf & Fraser strongly recommends all members have the following Alerts in place:- Security Alerts
- New Payee Added
- Online Login
- Interac® Online payment authorized
- Balance and activity Alerts
- Interac e-Transfer® contact added
- Withdrawal
Set up Alerts today and start monitoring your accounts.
- Log in to online banking.
- Click on Messages and Alerts in the shortcuts menu on the left side of the page.
- Click on Get Started Today or Manage Alerts in the shortcuts menu on the left side of page.
- Follow the steps as outlined.
You can also set up your Alerts by using the Gulf & Fraser mobile app on your smart phone.
Choose what you want to be notified about.
You can choose to receive the following alerts:
- Security Alerts provide an additional layer of protection by allowing you to detect possible fraud quickly and take appropriate action
- Balance and Activity Alerts can help you to better manage your finances and budget
Gulf & Fraser's Alerts are free.
There is no fee to sign up for Alerts, and no fee to receive them. However, your wireless carrier may charge you for receiving text messages and for data usage. Please check with your wireless carrier for details about your mobile phone package.